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1. Privacy and Data Protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data

 

2. Relevant Legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

  • UK Data Protection Act 1988 (DPA)
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)

 

3. Website

 

3.1 This website collects and uses personal information for the following reasons:

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

GA makes use of cookies, details of which can be found on Google’s developer guides.  Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

 

3.2 Contact forms and email links

Should you choose to contact us using the contact form on our Contact page or any email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local password protected computers and devices.

 

4. Storage

All data stored by Open House Bedford is secure and held on password encrypted hard drives. Firewalls block all public access to our systems with the exception of secure browser (https), email and mobile network connections necessary to provide our services.

 

5. Website Server

This website is hosted on a server provided by '123 Reg'. We consider '123 Reg' to be a third party data processor. For more details please visit [https://www.123-reg.co.uk/terms/privacy.shtml]. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

 

6. Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the GDPR legislation set out in section 2.0. All 3 of these third parties are EU-U.S Privacy Shield compliant.

 

7. Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

8. Data controller

The data controller of this website and video company is:

Open House Bedford

Whose registered office is:

60B Bromham Rd, Bedford MK40 2QG

United Kingdom

 

9. Changes to Privacy Policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

 

10. Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system notifying the user on their first visit to the website to the use of cookies.

Description

 

These cookies are used by Google Analytics to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

 

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

 

11. OPT-OUT

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

 

Google Analytics opt-out

 

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

 

Google Analytics Privacy Policy

 

12. Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advise on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

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We are proud members of The Property Ombudsman (TPO), membership number: D7310 and the Deposit Protection Service, there to protect your interests.

The Property Ombudsman Deposit Protection Scheme

Telephone | 01234 364 000

Email | info@openhousebedford.co.uk

Address | 60B Bromham Road, Bedford, MK40 2QG

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Company Name: Open House Estate Agents Bedford (Ltd) | Company No. 08595262 | VAT Registration No.: 286576253 | Registered Office: 60B Bromham Road, Bedford, MK40 2QG | Place of Registration: England/Wales

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The Property Ombudsman Deposit Protection Scheme
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The Property Ombudsman Deposit Protection Scheme

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Company Name: Open House Estate Agents Bedford (Ltd) | Company No. 08595262 | VAT Registration No.: 286576253 |  Registered Office: 60B Bromham Road, Bedford, MK40 2QG | Place of Registration: England/Wales

Telephone | 01234 364 000

Email | info@openhousebedford.co.uk

Address | 60B Bromham Road, Bedford, MK40 2QG

Twitter Linkedin Facebook Google Page
The Property Ombudsman Deposit Protection Scheme

Company Name: Open House Estate Agents Bedford (Ltd) | Company No. 08595262 | VAT Registration No.: 286576253  Registered Office: 60B Bromham Road, Bedford, MK40 2QG | Place of Registration: England/Wales